Project Stakeholder Management - Control Stakeholder Engagement

This process monitors overall project stakeholder relationships and adjusting strategies and plans for engaging stakeholders. It will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and its environment changes.

Let's take a look at the Inputs, Tools and Techniques, and Outputs of this process.

1) Project Management Plan

• Develops the stakeholder management plan and includes:
• The life cycle selected for the project and the processes that will be applied to each phase
• How work will be executed to accomplish the project objectives
• How human resources requirements will be met
• A change management plan that documents how changes will be monitored and controlled
• Needs and techniques for communication among stakeholders

2) Issue Log

• Updated as new issues are identified and current issues are resolved

3) Work Performance Data

• Primary observations and measurements identified during activities being performed to carry out the project work.
• Reported percentage of work completed
• technical performance measures
• start and finish dates of scheduled activities
• number of change requests
• number of defects
• actual costs
• actual durations

4) Project Documents

• May include:
• Project schedule
• Stakeholder register
• Issue log
• Change log
• Project communications

5) Information Management Systems

• Provides a standard tool for the project manager to capture, store, and distribute information to a stakeholders about the project cost, schedule progress, and performance
• Helps consolidate reports from several systems and facilitate report distributions

6) Expert Judgement

• Get feedback from the experts to help identify and list new stakeholders and reassess current stakeholders

7) Meetings

• Used to exchange and analyze about stakeholder engagement

8) Work Performance Information

• Performance data collected from various controlling processes analyzed in context, and integrated based on relationships across areas. 
• Deliverables
• Implementation status of change requests
• forecasted estimates to complete

9) Change Requests

• Recommend corrective action 
• Recommend preventative action

10) Project Management Plan Updates

• May include:
• Change management plan
• Communications management plan
• Cost management plan
• Human resource management plan
• Procurement management plan
• Quality management plan
• Requirements management plan
• Risk management plan
• Schedule management plan
• Scope management plan
• Stakeholder management plan

11) Project Documents Updates

• Stakeholder register
• Issue log

12) Organizational Process Assets Updates

• Stakeholder notifications
• Project reports
• Project presentations
• Project records
• Feedback from stakeholders
• Lessons learned documentation

Source: PMBOK 5th ed.